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Customer Agent - French Speaking

Req ID#:  367877

Kingston upon Thames, Agent Opening, GB

Job Description: 

About Us

Are you looking to begin a new career? Do you have a passion for Customer Service? Are you eager to learn and willing to train? Are you fluent in French and English? We have an exciting role here at Foundever working for a leading Machine company!

This role would suit anyone who is tech savvy and has strong experience within customer service. We are interested in hearing from anyone with retail, hospitality and other customer facing roles.

As a Customer Success Expert, you will be pivotal in delivering an awesome product and service experience for our customers using our online suite of products for our customers and the business.

 

Job Summary

Key Details!

  • This is a French and English speaking role - Must be fluent in French and English  (written and spoken)
  • Salary: £11.25 per hour – weekly pay.
  • Schedule: 37.5 per week – Monday – Friday 08.00 – 16.30
  • Contract length: 37.5 hrs p/w – Permanent
  • Training: Training  Onsite – 4 weeks, Monday to Friday 9am-5.30pm
  • Production: After training, hybrid model based on needs: 1 day a week in the office and for training needs.
  • Expected start date: 10/04/2023

 

The Perks

  • Free onsite parking
  • 5 minute walk from Kingston station & bus stop
  • Family friendly hours
  • A bright and recently refurbished office that is modern and has excellent staff facilities for ALL employees.
  • We aren’t Customer Facing so it’s an Individual Casual dress code
  • Monthly engagement events and competitions!
  • Genuine career opportunity to move through the business in the UK or abroad!
  • Pension Scheme
  • Perks at Work! 

About Foundever

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. 

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