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Corporate Recruitment Supervisor

Req ID#:  73861

Pasig City, PH, 1604

Job Description: 

Summary of Primary Job Responsibilities:

  • Processes and interviews prospective employees for Corporate or Business Support positions.   
  • Determines appropriate match of applicant skills to job responsibilities and supports administration of pre-employment testing and behavioral interviewing. 
  • Partners with site management to understand and anticipate recruiting needs to ensure appropriate applicant flow. 
  • Supports retention-building activities to achieve and maintain retention goals. 
  • Supports Recruiting Manager in administration of all recruiting and employment activities.
  • Collaborates with operations, learning and clients in recruitment process improvement plans.
  • Ensures that performance of the Recruiters are on track.

 

Education : Bachelor’s  college degree and/or equivalent combination of education and experience in HR or general business.

 

Experience Target

  • At least five (5) years of successful recruiting experience for Support personnel preferably in a high volume, fast paced customer-focused environment. 
  • Call center experience strongly preferred.
  • At least 6 months recruitment supervisory experience.

 

Skills: 

  • Strong interpersonal skills including strong verbal and effective written communication skills. 
  • Intermediate computer skills with the ability to use a variety of software packages including Word, Excel, PowerPoint and Outlook. 
  • Strong planning and organizing skills, especially prioritizing multiple projects/tasks. 
  • Effective time management skills. 
  • Behavioral based/targeted selection interviewing skills.
  • Strong analytical skills.
  • Strong people management skills for internal and external clients.

 

Knowledge/Abilities

  • Proven ability to successfully recruit nonexempt associates to maintain retention and meet demands of high volume recruiting needs. 
  • Demonstrated success as a business partner to leadership in a fast paced, customer focused environment. 
  • Ability to develop effective business relationships both internally.
  • Ability to influence others and present a positive company image. 
  • Demonstrated ability to adapt practices and techniques to changing priorities and issues while maintaining compliance over employment program. 
  • Demonstrated personal drive and operates with a sense of urgency. 
  • Collaborative work style essential.

About Foundever

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. 


Job Segment: Testing, Call Center Manager, Call Center Supervisor, Business Process, Recruiting, Technology, Customer Service, Management, Human Resources

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