Trainer

We are now looking for a Trainer for one of our accounts in central Stockholm!? 

To be a good fit for this role, we believe that you have an eye for detail, that you understand the meaning of excellent customer service and that you are always striving for better results that you are willing to teach others. ? 

The tasks include, among other things, planning and implementation of introductory training, planning and implementation of monthly tests and training including follow-up with representatives for the account.? 

You thrive in a role where you can inspire others to become good agents in an educational and motivating way. You are a person with high stress tolerance and have a positive attitude towards most things in your work. ? 

As a Trainer on the account, you are good at planning, and you like to solve problems. You are service-oriented and enjoy working both on your own and in close collaboration with colleagues.? 

We prefer that you are comfortable speaking in front of a larger group of people and that you have a commitment to helping new and existing agents. You are responsible and convey trust and security in a natural way and you have a lot of competence within the account.? 

We see it as meritorious if you have experience in one or more of the following:? 

• Coaching? 
• Previous training experience? 
• Administrative duties? 
• 2nd line or Partner Operations knowledge? 

This position is based in either Sweden or Larnaca, Cyprus