Web Content Management (French + English) - Milan, Italy

Come and work with us.

We are looking for a talented and accomplished Web Content Management specialist to manage, maintain, and monitor the website support section.

As a Web Content Manager on this project, your daily responsibilities will include:

• Creation and maintenance of support library documents and videos, for CIC and web
• Automatic chat (chatbot) management and development
• Website support section management (new products release, manuals, SW and firmware, specific sections and pages updates and improvements)
• Survey analysis, reporting, CIC support, technical Q&A participation, and other
• Online chat service development and maintenance
• Support library and web content creation and update
• Survey analysis and reporting (chatbot, website and support library’s survey)
• Other (manage communication and requests with the website team) 

To succeed in this role, you will need to have:

• Proficient level of French (C2)
• Strong English verbal and written communication skills (mandatory)
• Good experience with HTML, CSS, Javascript 
• MS Publisher, Excel and Word knowledge 
• Image manipulation skills with Photoshop, Gimp or similar 
• Being able to easily translate from English technical contents related to products 
• Being able to develop, manage and monitor an automatic chat service.
• Familiar with SEO, web performance reporting and Google Analytics
• Knowledge/Abilities in web programming, web design 
• Automatic chat (chatbot)  AIML and NLP  

EDUCATION AND EXPIRIENCE

• IT, Information technology, web programming, web design
•  Google Analytics experience

Benefits.

• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Go further with Foundever™

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

Apply today!