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Join us at Foundever!

Foundever is one of the leading companies in the fields of Business Process Outsourcing solutions, digital marketing, training, talent management, technology, innovation, consulting, and analytics.

Customer Service Specialist with German 

ON-SITE WORK: GDAŃSK

Your responsibilities will include:

• Handling customer service enquiries via phone and email in line with the highest standards;
• Striving to achieve customer satisfaction targets set by your managers;
• Demonstrating engagement and understanding of the customer’s issue to provide the best possible support.

This role is for you if:

• You are fluent in German (C1) and have a good command of English (B2);
• You have excellent interpersonal and communication skills;
• You are confident using MS Office applications;
• You are motivated and keen to grow and develop.

Join us and enjoy the following benefits:

• Opportunities for career progression — 92% of our management team started their journey at Foundever as Customer Service Consultants;
• Attractive employee benefits (Multisport card, private healthcare);
• A modern office environment in Gdańsk;
• A friendly and supportive team atmosphere;
• After one year, you'll receive a €150 bonus to spend on Airbnb products;
• Semi-annual bonus for perfect attendance (up to 1500 PLN);
• Performance bonus (up to 5% of monthly salary);

Additional perks:

• Holiday subsidy ("wczasy pod gruszą") and contribution towards prescription glasses as standard benefits. If you're a parent, your children can expect Christmas gifts from our company Santa!
• Internal programmes promoting a healthy lifestyle;
• Mental Health Support
• Access to comprehensive training platforms — we truly care about the development of our employees.

 Don’t wait — we’re looking forward to your application!