Colombia Locations

Customer service jobs in Colombia

Welcome to Foundever in Colombia, a cornerstone of South America, celebrated for its vibrant culture, varied landscapes, and renowned coffee. With a strong entrepreneurial spirit and notable technological advancements, Colombia serves as a thriving hub for innovation, appealing to businesses aiming for growth and digital transformation.

Our multilingual workforce and strong emphasis on technology make it an ideal location for business process outsourcing and customer service. Foundever taps into Colombia's local talent and strategic positioning to enhance its global services, aligning with its fundamental values of empathy and client focus.


Customer service jobs in Colombia

Welcome to Foundever in Colombia, a cornerstone of South America, celebrated for its vibrant culture, varied landscapes, and renowned coffee. With a strong entrepreneurial spirit and notable technological advancements, Colombia serves as a thriving hub for innovation, appealing to businesses aiming for growth and digital transformation.

Our multilingual workforce and strong emphasis on technology make it an ideal location for business process outsourcing and customer service. Foundever taps into Colombia's local talent and strategic positioning to enhance its global services, aligning with its fundamental values of empathy and client focus.




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Chief Operating Officer-Americas
Chief Operating Officer-Americas Remote, Any Location, US Oct 21, 2024 Operations
Remote, Any Location, US Operations
DevOps Engineer
DevOps Engineer Remote, Any Location, CO, Paris, Fra Oct 16, 2024 Information Technology
Remote, Any Location, CO, Paris, Fra Information Technology
Senior Node.js/AWS Developer
Senior Node.js/AWS Developer Remote, Any Location, CO, Bogota, Co Oct 24, 2024 Information Technology
Remote, Any Location, CO, Bogota, Co Information Technology
Head of R&D Products
Head of R&D Products Remote, Any Location, CO +2 more… Oct 24, 2024 Information Technology
Remote, Any Location, CO +2 more… Information Technology
Bogota - Customer Service Agent New Process 1
Bogota - Customer Service Agent New Process 1 Remote, Any Location, CO Oct 31, 2024 Customer Service
Remote, Any Location, CO Customer Service
Representante de Atención al Cliente Bilingüe
Representante de Atención al Cliente Bilingüe On Site, Barranquilla, CO Oct 21, 2024 Customer Service
On Site, Barranquilla, CO Customer Service
Representante de Atención al Cliente Bilingüe
Representante de Atención al Cliente Bilingüe Cali, Cali, CO Oct 13, 2024 Customer Service
Cali, Cali, CO Customer Service
Bogota - Agente de servicio al cliente en español
Bogota - Agente de servicio al cliente en español Bogota, Calle 140, CO Oct 13, 2024 Agente
Bogota, Calle 140, CO Agente
Representante de Atención al Cliente Bilingüe
Representante de Atención al Cliente Bilingüe Bogota, Bogotá – Calle 166, CO Oct 23, 2024 Customer Service
Bogota, Bogotá – Calle 166, CO Customer Service

Colombia operates since 1997, we have five locations in Colombia—Cali, Bogotá, and three in Barranquilla—with over 4,700 seats. We serve over 37 clients globally, offering support in English, Spanish, French, and Portuguese.

We offer a broad spectrum of services such as Customer Service, Tech Support, Merchant Services, and Translation across multiple channels including chat, email, voice, social media, and back office operations.

Colombia operates since 1997, we have five locations in Colombia—Cali, Bogotá, and three in Barranquilla—with over 4,700 seats. We serve over 37 clients globally, offering support in English, Spanish, French, and Portuguese.

We offer a broad spectrum of services such as Customer Service, Tech Support, Merchant Services, and Translation across multiple channels including chat, email, voice, social media, and back office operations.

Perks and Benefits

We work hard and reward harder. Here are some of the perks of working at Foundever.

Are you ready to join?


Referral program (Bring a Friend): Earn bonuses and prizes for referring your friends to work with us; also, participate in exclusive activities, and you can win incredible prizes our monthly raffles.

• life insurance
• gym on barranquilla site
• language academy
• medical assitance onsite
• Discounts: All Foundever associates can take advantage of exclusive deals by using an app called GoIntegro

Referral program (Bring a Friend): Earn bonuses and prizes for referring your friends to work with us; also, participate in exclusive activities, and you can win incredible prizes our monthly raffles.

• life insurance
• gym on barranquilla site
• language academy
• medical assitance onsite
• Discounts: All Foundever associates can take advantage of exclusive deals by using an app called GoIntegro

#FoundeverLife Stories

"My career started at 2019. Currently, I'm in charge of leading coaches team, I also follow up administrative operational tasks that occur within the campaign I am currently in. My goals in the company would be to grow as an Operations Manager to continue developing my leadership and communication skills."
Sofía Giraldo, Senior Coach

"With a radiant smile, I enter the site ready to face the challenges of the day with energy and determination. With professionalism and empathy, I make sure to offer effective solutions to each client, under the guidance of my expert manager, I immerse myself in professional development sessions. With the day work completed, I say goodbye with a feeling of satisfaction and pride"
María, bilingual associate at Foundever

"I've been here for 6 years. Definitely, my story is one of the growthest, I started as the first Quality Manager and today I am part of the Directors team"
Pilar Campos, Quality Director

#FoundeverLife Stories

"My career started at 2019. Currently, I'm in charge of leading coaches team, I also follow up administrative operational tasks that occur within the campaign I am currently in. My goals in the company would be to grow as an Operations Manager to continue developing my leadership and communication skills."
Sofía Giraldo, Senior Coach


"With a radiant smile, I enter the site ready to face the challenges of the day with energy and determination. With professionalism and empathy, I make sure to offer effective solutions to each client, under the guidance of my expert manager, I immerse myself in professional development sessions. With the day work completed, I say goodbye with a feeling of satisfaction and pride"
María, bilingual associate at Foundever


"I've been here for 6 years. Definitely, my story is one of the growthest, I started as the first Quality Manager and today I am part of the Directors team"
Pilar Campos, Quality Director


Create your best moments at Foundever

Applying for a job is a life-changing decision, and you probably want to feel that it is the best decision. That's why we invite you to learn more about our company, our award-winning culture, and most importantly, what's in it for you.

Create your best moments at Foundever

Applying for a job is a life-changing decision, and you probably want to feel that it is the best decision. That's why we invite you to learn more about our company, our award-winning culture, and most importantly, what's in it for you.

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Create your best moments at Foundever

Applying for a job is a life-changing decision, and you probably want to feel that it is the best decision. That's why we invite you to learn more about our company, our award-winning culture, and most importantly, what's in it for you.