Colombia Locations

Customer service jobs in Colombia

Welcome to Foundever in Colombia, a cornerstone of South America, celebrated for its vibrant culture, varied landscapes, and renowned coffee. With a strong entrepreneurial spirit and notable technological advancements, Colombia serves as a thriving hub for innovation, appealing to businesses aiming for growth and digital transformation.

Our multilingual workforce and strong emphasis on technology make it an ideal location for business process outsourcing and customer service. Foundever taps into Colombia's local talent and strategic positioning to enhance its global services, aligning with its fundamental values of empathy and client focus.


Customer service jobs in Colombia

Welcome to Foundever in Colombia, a cornerstone of South America, celebrated for its vibrant culture, varied landscapes, and renowned coffee. With a strong entrepreneurial spirit and notable technological advancements, Colombia serves as a thriving hub for innovation, appealing to businesses aiming for growth and digital transformation.

Our multilingual workforce and strong emphasis on technology make it an ideal location for business process outsourcing and customer service. Foundever taps into Colombia's local talent and strategic positioning to enhance its global services, aligning with its fundamental values of empathy and client focus.




Title Location Department
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Representante de Atención al Cliente Bilingüe
Representante de Atención al Cliente Bilingüe Bogota, Bogotá – Calle 166, CO Mar 29, 2026 Customer Service
Bogota, Bogotá – Calle 166, CO Customer Service
Representante de Atención al Cliente Bilingüe
Representante de Atención al Cliente Bilingüe On Site, Barranquilla, CO Mar 27, 2026 Customer Service
On Site, Barranquilla, CO Customer Service
Bogota - Agente de servicio al cliente en español
Bogota - Agente de servicio al cliente en español Bogota, Bogotá – Calle 166, CO Mar 19, 2026 Agente
Bogota, Bogotá – Calle 166, CO Agente
Representante de Atención al Cliente Bilingüe
Representante de Atención al Cliente Bilingüe Cali, Cali, CO Mar 19, 2026 Customer Service
Cali, Cali, CO Customer Service

Colombia operates since 1997, we have four locations in Colombia—Cali, Bogotá, and two in Barranquilla— with more than 2,000 seats. We serve more than 30 clients globally, offering support in English, Spanish, French, and Portuguese.

We offer a broad spectrum of services such as Customer Care, Tech Support, Collections, Content Moderation, Back-Office Support, and Sales and Retention, across multiple channels including chat, email, voice, social media, and back-office operations.

Colombia operates since 1997, we have four locations in Colombia—Cali, Bogotá, and two in Barranquilla— with more than 2,000 seats. We serve more than 30 clients globally, offering support in English, Spanish, French, and Portuguese.

We offer a broad spectrum of services such as Customer Care, Tech Support, Collections, Content Moderation, Back-Office Support, and Sales and Retention, across multiple channels including chat, email, voice, social media, and back-office operations.

Perks and Benefits

We work hard and reward harder. Here are some of the perks of working at Foundever.

Are you ready to join?


Referral program (Bring a Friend): Earn bonuses and prizes for referring your friends to work with us; also, participate in exclusive activities, and you can win incredible prizes our monthly raffles.

• Life insurance
• Meal allowance
• Loyalty bonus
• Virtual medical assistance
• Balance days
• Wellness program
• Recognition programs
• Referral program: Earn extra bonuses and prizes

Referral program (Bring a Friend): Earn bonuses and prizes for referring your friends to work with us; also, participate in exclusive activities, and you can win incredible prizes our monthly raffles.

• Life insurance
• Meal allowance
• Loyalty bonus
• Virtual medical assistance
• Balance days
• Wellness program
• Recognition programs
• Referral program: Earn extra bonuses and prizes

#FoundeverLife Stories

"Leading as a woman at Foundever is both an honor and a responsibility. Being able to bring new perspectives and ideas to the table, ideas that inspire other women or help transform processes and improve situations is truly priceless."

"As an associate, I feel that I’ve truly found my calling. Being able to connect who I am with the company’s values has allowed me to feel genuine passion for what I do and to reflect that Commitment every day."

"I have been here for over eight years. Without a doubt, my professional career is an example of growth in Foundever: I started as the first Quality Manager and today I am part of the Directors team."

#FoundeverLife Stories

"Leading as a woman at Foundever is both an honor and a responsibility. Being able to bring new perspectives and ideas to the table, ideas that inspire other women or help transform processes and improve situations is truly priceless."


"As an associate, I feel that I’ve truly found my calling. Being able to connect who I am with the company’s values has allowed me to feel genuine passion for what I do and to reflect that Commitment every day."


"I have been here for over eight years. Without a doubt, my professional career is an example of growth in Foundever: I started as the first Quality Manager and today I am part of the Directors team."


Create your best moments at Foundever

Applying for a job is a life-changing decision, and you probably want to feel that it is the best decision. That's why we invite you to learn more about our company, our award-winning culture, and most importantly, what's in it for you.

Create your best moments at Foundever

Applying for a job is a life-changing decision, and you probably want to feel that it is the best decision. That's why we invite you to learn more about our company, our award-winning culture, and most importantly, what's in it for you.

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Create your best moments at Foundever

Applying for a job is a life-changing decision, and you probably want to feel that it is the best decision. That's why we invite you to learn more about our company, our award-winning culture, and most importantly, what's in it for you.