Philippines Locations
Customer Service Jobs in the Philippines
Join a Global Leader. Check the current job openings in our 17 sites across Manila, Baguio, Tarlac, Palawan and Cebu.
Start your job search and apply today!
Customer Service Jobs in the Philippines
Join a Global Leader. Check the current job openings in our 17 sites across Manila, Baguio, Tarlac, Palawan and Cebu.
Start your job search and apply today!
Apply now for our latest job openings
You can choose from our agent or non-agent hiring below or check all available jobs.
All our current job openings for agent level post are for work onsite.
We don’t have work from home (WFH) opportunities at the moment.
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Who we are
As a global leader in the customer experience (CX) industry, Foundever™ empowers brands to build stronger relationships with their customers by creating connections and valuing conversations that help boost brand value.
With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands.
We are consistently growing in the country with over 42,000 associates across sites in Metro Manila, Baguio, Cebu and Tarlac.
Who we are
As a global leader in the customer experience (CX) industry, Foundever™ empowers brands to build stronger relationships with their customers by creating connections and valuing conversations that help boost brand value.
With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands.
We are consistently growing in the country with over 42,000 associates across sites in Metro Manila, Baguio, Cebu and Tarlac.
Hiring and Application Process
Application and Profiling Interview
In this process, we will be asking some information on your career and previous experience. We want to ensure that we are a great fit, and we will help you find the right role for you.
We have an automated online process to make it all hassle-free – no calls, no waiting in line.
Assessment
Depending on the role, different assessments may be administered by our recruitment team.
- Virtual evaluation and online assessment to test your skills and knowledge
- Language assessment
- Final Interview
Digitized Job Offer
This is where we will discuss the role, compensation, and benefits that awaits you once you join our Foundever™ Philippines Team.
Pre-Employment Requirements
These are the list of documents and other requirements that you will need to submit and prepare before your first day.
New Hire Orientation
You’re now officially part of Foundever™ Philippines! This is the time for us to get to know each other better as we introduce you to our teams, our policies, and all the exciting Foundever™ experience that awaits you.
Compensation and Benefits
At Foundever™ Philippines, we are committed to providing the best benefits to our associates. Best-in-class HMO coverage for you and your loved ones on day 1.
Here’s what you can expect when you join us:
- Competitive compensation package
- Rewards and recognition programs
- HMO coverage from day one
- Mental Health support
- Salary loans from our financial partner institutions
- Training opportunities
- EverBetter – our global wellness program
- MAX by Foundever™
- …and many more
Our HMO benefits include coverage of the following:
- Pre-existing conditions
- Same-gender and common-law partner, parents for solo/single parent
- Voluntary enrollment for over-aged dependents
- Optical benefits
- Medicine program for employees – unlimited refills under formulary medicine and quarterly medicine allowance
- Access to mental health care professionals
- One-time Bereavement Assistance
Compensation and Benefits
At Foundever™ Philippines, we are committed to providing the best benefits to our associates. Best-in-class HMO coverage for you and your loved ones on day
Here’s what you can expect when you join us:
- Competitive compensation package
- Rewards and recognition programs
- HMO coverage from day one
- Mental Health support
- Salary loans from our financial partner institutions
- Training opportunities
- EverBetter – our global wellness program
- MAX by Foundever™
- …and many more
Our HMO benefits include coverage of the following:
- Pre-existing conditions
- Same-gender and common-law partner, parents for solo/single parent
- Voluntary enrollment for over-aged dependents
- Optical benefits
- Medicine program for employees – unlimited refills under formulary medicine and quarterly medicine allowance
- Access to mental health care professionals
- One-time Bereavement Assistance
New Hire Requirements
Standard Requirements
- Birth Certificate
- Government Issued ID with Photo
- Marriage Certificate, if applicable
- Valid and Updated NBI Clearance
- Pre-employment Medical Exam
- Pre-employment Drug test
- School Document
- Proof of Employment
Critical Government Requirements
- Proof of SSS Number
- Proof of Philhealth Number
- Proof of Pag-ibig Number
- Proof of BIR Number/ Tax Identification Number (TIN)
Government Form
- Accomplished BIR 1902 Form (This is only applicable to employees who do not have TIN yet. This should be submitted to HR Benefits.)
Other Document/s
- BIR Form 2316 of the current year (This is applicable to employees who worked for another company within the year.)
Create your best moments at Foundever
Applying for a job is a life-changing decision, and you probably want to feel that it is the best decision. That's why we invite you to learn more about our company, our award-winning culture, and most importantly, what's in it for you.
Create your best moments at Foundever
Applying for a job is a life-changing decision, and you probably want to feel that it is the best decision. That's why we invite you to learn more about our company, our award-winning culture, and most importantly, what's in it for you.
