About Us

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.  

Job Summary

We are seeking an innovative and experienced detail-oriented, and driven Product Manager to lead the development and  management of our enterprise-wide Data Lake product. You will play a vital role within our AI team, working to ensure the reliable, efficient, and compliant storage, integration, and access of data across the organization.

This role does not require experience in large language models (LLMs), but it does require a solid foundation in data infrastructure, product management, and stakeholder engagement

Experience

• Minimum of 3-5 years of experience as a Product Owner or Product Manager.
• Strong background (5-10 years) as a software developer, data engineer, or cloud architect.
• Proven track record in product management for data, cloud, or enterprise software products.
• Proven track record of successfully deploying infrastructure products at entreprise level
• Deep understanding of data lake concepts (e.g., data ingestion, storage, security, integration, governance,
  analytics).
• Experience working with cross-functional, multi-disciplinary teams.
• Experience with compliance or data protection (GDPR, etc.) is a plus.

Primary Responsibilities

• Own the product roadmap for the Data Lake platform: define vision, strategy, and feature priorities based on

  business objectives and user needs.

• Collect and analyze feedback from internal stakeholders across business, technical, data, and compliance

  teams to translate their needs into actionable requirements and user stories.

• Manage the product life cycle from ideation, design, and development through to launch, adoption, and

  continual improvement, ensuring high availability and data security.

• Coordinate with engineering, data architects, DevOps, and subject matter experts to deliver scalable and

  robust data solutions.

• Organize sprint planning, reviews, and retrospectives to ensure agile delivery and continuous improvement.

• Proactively identify risks, dependencies, and obstacles, working to resolve them to keep the team on track.

• Own and document the product development process; ensure compliance with data-related regulations.

• Serve as the main point of contact for all Data Lake product-related topics, representing the product in

  meetings and presenting updates, metrics, and roadmaps to internal teams and stakeholders.

Our Offer

• Impactful work. Opportunity to work on cutting-edge AI technologies that will be game-changers for our business.
• Professional growth. Continuous learning and development opportunities in a dynamic, remote work environment located in one of our EMEA locations.
• Competitive compensation. Attractive salary and benefits package.
• Collaborative environment. A supportive team culture with opportunities for occasional travel for training and industry events.