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Hungarian Customer Advisor for a Video Game Brand - Budapest, Hungary

Hungarian Customer Advisor for a Video Game Brand - Budapest, Hungary

Req ID#:  390999

Budapest, Budapest, HU

Job Description: 

Come and work with us.

 

Do you want to be part of a team whose motto is Play Has No Limits?
Are you Hungarian native or fluent with strong communication skills? 
Looking to make your career in a multicultural environment? 
So we have the perfect opportunity for you!
 
Your future project: join our Hungarian Customer Support team.

 

Our client is a world market leader gaming brand of home video game consoles and production company.

 

As a customer service specialist in this project, your daily responsibilities will include:

  • Respond efficiently and effectively to all customers’ enquiries within given timescales
  • Develop and maintain a full technical knowledge of the client’s products and services
  • Deal with all correspondence as requested/required
  • Accurately log all calls and in line with procedures
  • Responsibly maintain and update all job-related administrative forms
  • Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff

 

 

To succeed in the role, you will need to have:

  • Native or Proficient level of Hungarian (C2)
  • Intermediate level of English (B1)
  • Previous experience in Customer Service preferred
  • Impeccable communication skills
  • A calm, cool and level-headed attitude in every situation
  • Excellent self-organizing skills
  • A proactive approach and willingness to work on own initiative
  • Ability to work under pressure, in order to achieve deadlines and KPI’s
  • Ability to adapt to a continuously changing environment and procedures
  • Knowledge of Microsoft Office Pack (Word, Excel)
  • Must hold EU citizenship or valid work permit
  • Be a local candidate or willing to relocate to Budapest, Hungary

 

Benefits.

 

  • Coming from abroad? We help you with a relocation package
  • Competitive salary, bonuses and cafeteria benefits
  • Paid professional training lead by our professional trainers
  • Stable and international company background
  • Multilingual environment, native colleagues from more than 25 nationalities
  • Become a member of a friendly team - a company culture where we respect our diverse and unified teams, where we are proud of our achievements
  • Opportunity for personal development and learning - You can develop and grow within the company as a member of our career program
  • Feel the good vibe in our company events or team building activities (Monthly Fun Day with activities, office massage, Christmas party, charity events etc.)
  • Free coffee and tea
  • Foosball and darts
  • We ensure you in-house doctor, central located fancy&modern office and casual dress code

 

Go further with Foundever™

 

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

 

Apply today! 

 

 



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