Come and work with us.

Do you want to be part of a team whose motto is Play Has No Limits?
Are you Serbian native or fluent with strong Croatian communication skills? 
Looking to make your career in a multicultural environment? 
So we have the perfect opportunity for you!
 
Your future project: join our Customer Support team.

Our client is a world market leader gaming brand of home video game consoles and production company.

As a customer service specialist in this project, your daily responsibilities will include:

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures
• Responsibly maintain and update all job-related administrative forms
• Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff

To succeed in the role, you will need to have:

• Native or Proficient level of Serbian (C2)
• Native or Proficient level of Croatian (C1)
• Previous experience in Customer Service preferred
• Impeccable communication skills
• A calm, cool and level-headed attitude in every situation
• Excellent self-organizing skills
• A proactive approach and willingness to work on own initiative
• Ability to work under pressure, in order to achieve deadlines and KPI’s
• Ability to adapt to a continuously changing environment and procedures
• Knowledge of Microsoft Office Pack (Word, Excel)
• Must hold EU citizenship or valid work permit
• Be a local candidate or willing to relocate to Budapest, Hungary

Benefits.

• Coming from abroad? We help you with a relocation package
• Competitive salary, bonuses and cafeteria benefits
• Paid professional training lead by our professional trainers
• Stable and international company background
• Multilingual environment, native colleagues from more than 25 nationalities
• Become a member of a friendly team - a company culture where we respect our diverse and unified teams, where we are proud of our achievements
• Opportunity for personal development and learning - You can develop and grow within the company as a member of our career program
• Feel the good vibe in our company events or team building activities (Monthly Fun Day with activities, office massage, Christmas party, charity events etc.)
• Free coffee and tea
• Foosball and darts
• We ensure you in-house doctor, central located fancy&modern office and casual dress code

Go further with Foundever™

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

Apply today!