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Payroll Specialist

Payroll Specialist

Req ID#:  404668

Cairo, Cairo, Egypt, EG

Job Description: 

About Us

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.

Job Summary

About the Role:

We are seeking a detail-oriented and proactive Payroll Specialist with 1–2 years of experience in payroll processing, preferably within a high-volume environment. The ideal candidate will have strong analytical skills, proficiency in payroll systems, and the ability to manage payroll for large headcounts. Prior experience in the BPO industry is a plus.

Primary Job Responsibilities

Key Responsibilities:

  • Process end-to-end payroll for employees with high accuracy and timeliness.

  • Maintain payroll records and ensure compliance with company policies, local labor laws, and tax regulations.

  • Handle employee inquiries related to payroll, benefits, and deductions.

  • Validate attendance, overtime, leaves, and other payroll inputs from different sources.

  • Collaborate with HR, Finance, and Operations teams to ensure smooth payroll execution.

  • Generate payroll reports and provide analysis when required.

  • Assist in audits and statutory filings related to payroll.

  • Continuously identify and recommend process improvements for payroll efficiency.

About the Role:

We are seeking a detail-oriented and proactive Payroll Specialist with 1–2 years of experience in payroll processing, preferably within a high-volume environment. The ideal candidate will have strong analytical skills, proficiency in payroll systems, and the ability to manage payroll for large headcounts. Prior experience in the BPO industry is a plus.

Key Responsibilities:

  • Process end-to-end payroll for employees with high accuracy and timeliness.

  • Maintain payroll records and ensure compliance with company policies, local labor laws, and tax regulations.

  • Handle employee inquiries related to payroll, benefits, and deductions.

  • Validate attendance, overtime, leaves, and other payroll inputs from different sources.

  • Collaborate with HR, Finance, and Operations teams to ensure smooth payroll execution.

  • Generate payroll reports and provide analysis when required.

  • Assist in audits and statutory filings related to payroll.

  • Continuously identify and recommend process improvements for payroll efficiency.

Qualifications & Requirements:

  • 1–2 years of hands-on payroll processing experience.

  • English proficiency at B2 level (spoken and written) to communicate effectively with employees and stakeholders.

  • Experience in handling payroll for large headcounts (e.g., 500+ employees).

  • Familiarity with payroll systems / HRIS and MS Excel.

  • Strong attention to detail, organizational skills, and the ability to work under deadlines.

  • Knowledge of local tax laws and statutory compliance requirements.

  • BPO experience is an advantage.


Job Segment: Payroll, BPO, Information Systems, HR, HRIS, Finance, Operations, Technology, Human Resources

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