About Us

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.  

Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. 

• Winner of Comparably’s Award for Best Global Culture in 2024, 2023, 2022 and 2021  
• Gold Stevie Award Winner for Great Employers in 2024 and 2022 
• We foster an exciting culture of creativity, connection, and commitment 

Read more about our culture: Foundever® Stories. 

Summary of Responsibilities

• Welcomes and greets visitors, applicants, clients, and associates.   
• Answers and routes any calls received through the main switchboard.    
• Supports the recruiting and employment process, initiates applicants participation in the online job application, pre-employment testing, and related screening tasks as directed.  
• May manage mail services, supply procurement, and provide a variety of administrative duties to support the site and the HR team. 
• Perform other duties as assigned. 

Position Qualifications

• Demonstrated ability to greet all visitors in a positive, welcoming and courteous manner.  
• Ability to multitask and be attentive to detail while using basic working knowledge of general office equipment and administrative practices. 
• Efficient ways of routing/resolving specific calls and visitors. 
• Quantity and maintenance of supply orders. 
• Organization of reception area. 
• Advise job applicants of the general process.

Work Experience

• Six months or more experience in a reception, secretarial or administrative support position in a customer service environment. 
• Basic typing/computer skills required with knowledge of MS Office products preferred.

Salary Range

The base pay range for this position is up to $17 per hour; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. 

Pre-employment Requirements

Offers of employment are conditional and require that you complete and pass a criminal background check that reviews all criminal activity in every area of residence for the last seven years.   

Foundever® is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.