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Customer Support Specialist with German - Gdansk, Poland

Customer Support Specialist with German - Gdansk, Poland

Req ID#:  407879

Gdansk, Poland, PL

Job Description: 

Come and work with us.

If you speak German fluently, enjoy working with people, and want to join one of the most recognized brands in the travel industry – this opportunity is for you!

 

At Foundever, you will:

 

  • Communicate daily (by phone and email) with customers from the German market,
  • Support clients with travel- and booking-related inquiries,
  • Ensure every customer ends the conversation with a smile,
  • Work with a friendly, supportive team that truly loves what they do,
  • Have a real impact on how customer service looks for one of the most famous travel brands.

 

Our requirements:

 

  • We’re not looking for perfection – we’re looking for great people to work with.

 

We’re looking for you if you:

 

  • Speak German fluently (C1 level),
  • Have a good command of English (B2 level),
  • Are comfortable using a computer and MS Office,
  • Have empathy, professionalism, and a proactive attitude,
  • Want to grow – with us, you really can (92% of our managers started in this position!).

Benefits.

What you’ll gain by joining Foundever:

 

Attractive financial bonuses:

 

  • 5% monthly bonus for meeting performance goals,
  • PLN 3,000 attendance bonus,
  • PLN 5,500 relocation bonus,
  • After one year – €150 Airbnb travel voucher!

 

Development from day one: training, e-learning platforms, and real career growth opportunities,

A benefits package that really works: Multisport card, private medical care, eyewear allowance, gifts for children, vacation subsidies,

Modern office in Gdańsk: great coffee and even better atmosphere,

Wellbeing programs: we care about mental health and work-life balance.

Go further with Foundever®

Why join us?

At Foundever, we believe that great customer service starts with happy employees. We provide you with space to grow, job stability, and a team where you’ll truly enjoy working.

Take the next step in your career – join our project and help us create exceptional customer experiences together!

 

Apply today!



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