Team Leader Customer Service GGN

Req ID#: 417630

IN, Gurgaon, I

Job Description:

About Us

Job Summary

We are currently hiring for the Team Leader - Operations for a US Travel or Ticketing Voice Process.Job DetailsShift Timings :US Shift.

Working Days. : 5 days a week.

Work mode : Onsite Role

Weekly Off : Rotational Shift & 2 Rotational off.

Work Location : Gurgaon Sector

Experience : Minimum 3 Years of mandatory including at least 1 year of Team Leader experience.Communication: Excellent English Communication Skills (verbal and written).Key Responsibilities:Attrition & Shrinkage Management.People Management & DevelopmentCoaching and PerformanceMetric Control and AdherenceBottom Quartile ManagementProcess and Policy GovernanceClient and Stakeholder ReportingTarget Achievement

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Google AdSense	Tracks when someone clicks on our ad and identifies them when they visit our website and complete an action, such as a form submission or sign-up.	Consent to cookies from provider GoogleAdSense
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Team Leader Customer Service GGN

Team Leader Customer Service GGN

About Us

Job Summary

Primary Job Responsibilities

Skills/Knowledge/Abilities

Education

Experience Target

Specialized Certifications