Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Currently, we are looking for a Procurement Specialist to join our Shared Services Center EMEA.
ABOUT THE JOB
The Local Procurement Specialist is in charge of deploying and executing sourcing strategies for the specific country/region. Aligned with Global Procurement Policy & Processes, he/she ensures business needs are met by sourcing goods & services at best value for money (quality, cost, lead-time, etc.) for the country, while mitigating risks.
The Local Procurement Specialist acts with the highest degree of professionalism, integrity and ethics in the administration and operation of the procurement function.
KEY RESPONSIBILITIES
- Delivers operational & financial value: Brings value-added to the business through supply chain excellence, cost optimization, mitigation of the risks and policy compliance in order to improve Foundever’s Total Cost of Ownership.
- Drives constant client Engagement: Understands key stakeholders, regularly engages with and builds strong engagement with them.
- Shows Procurement Excellence:
- Develops sourcing strategies and creates a network of vendors for the country/region;
- Participates in the definition of requirements with internal stakeholders;
- Manages and monitors RFIs/RFQs/RFPs, utilizing Foundever’s e-sourcing tool in compliance with Procurement Policy and Processes;
- Negotiates commercial terms and contracts with vendors;
- Follows up delivery of Goods and Services and supports Good Receipt if required. If required, manages import, shipping and clearance operations;
- Monitors suppliers’ performance including pricing, service levels and quality;
- Manages contracts and ensures contract details such as spend, expiry date etc. are up to date in the system;
- Maintains the catalogues, based on demand;
- Works with FP&A to monitor budgets of internal stakeholders.
CHALLENGES:
- Addresses particular regional constraints in Regional/Global contracts;
- Deploys a client engagement model with internal stakeholders to ensure best level of cooperation and adherence to Foundever’s policies & processes;
- Build a strong network of suppliers to support Business development in the country/region;
- Succeed in the use of company ERP and e-sourcing tools;
- Succeed in the use of the Source-to-Pay process.
Knowledge and skills
Essential skills:
- Matchless Integrity and Ethics standards
- Strong stakeholder management skills
- Problem-solver
- Excellent analytical skills
- Curious, proactive and willing to take initiatives
- Excellent organization skills
- High negotiation skills
- Time management
- Ability to adapt and manage tasks with conflicting priorities
- Ability to act quickly, always show reactivity & responsiveness
- Ability to effectively work across multiple functions and with virtual teams
- Good oral and written communication skills
- Hands on attitude
Other qualifications
Work Experience:
- Minimum 3 years’ experience in strategic procurement.
- Experience in a multinational working environment.
Education:
- Bachelor / Higher level in Economics or similar.
- Finance notions.
Languages:
- Mandatory (Native, C2 or C1): Turkish + English.
- Nice to have: German.
Tools and Applications
- MS Office: Outlook, PowerPoint, Excel, Word.
- Project management tools such as Smart Sheet, MS project or Power BI.
- Coupa or other e-sourcing tool.
- ERP System: SAP, Oracle or similar.
We are looking forward to receiving your application!
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