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Customer Agent - French Speaking

Req ID#:  365195

Kingston upon Thames, Agent Opening, GB

Job Description: 

About Us

Are you passionate about customer service? Are you fluent in French and English? We have an exciting role here at Sitel working for a leading Machine company!

Why work for Sitel Kingston? Our refurbished office is based in the heart of Kingston town which offers a bustling market town, on the banks of the River Thames, plenty of shops and options for lunch in restaurants or cafes.

Primary Job Responsibilities

You will be responsible for delivering a high level of customer service to new and existing customers, assisting them with any queries and issues related to their printers. We require someone who is a problem solver, quick thinking and can thrive in a busy role. This is a great opportunity to join a fantastic team who will support you in developing your skills.

Job Summary

For those people who are more career minded, we can introduce you to a wide range of progression opportunities, across both management and support career paths.

  • This is a full time permanent position
  • Working Monday to Friday - 08:00 to 16:30 (No late evenings or weekends!)
  • Your training will be ON SITE in Kingston Upon Thames for 2 weeks followed by 2 weeks of supported working ON SITE - MUST be able to commute to Kingston Upon Thames
  • After training this role is a hybrid model based on needs: at least 1 day a week in the office and for training needs.   
  • This is a French and English speaking role - Must be fluent in French and English  (written and spoken)


Sound like you? Please apply today!



    Experience Target

      Specialized Certifications

        About Foundever

        Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. 

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