Customer Service Representative

At Foundever™, we believe that customer service experience is paramount. Our top-tier customer experience solutions encompass financial services, tech support, and roadside assistance, all delivered through inbound calls. As one of our Customer Service Representative, you will have the opportunity to assist a renowned camera company.  

We are committed to investing in our team through paid training and fostering career growth; in fact, 84% of our managers are promoted from within. 

Location Requirements: Must live within the commuting range and be able to work in our Langhorne site at 838 Town Center Dr, Langhorne, PA, 19047 

Core Responsibilities:

• Handle inbound service calls
• Drive customer satisfaction through voice, chat, and/or email communications
• Navigate through multiple systems and tools
• Ongoing training and skill development

Qualifications:

• Strong communication skills, including the ability to navigate between screens while assisting customers
• Problem-solver with a can-do attitude
• Eager to advance your career with a reliable company
• Enjoy working independently and with a team
• Must be 18+ years of age
• High school diploma (or GED equivalent)
• Must pass a background check and drug-screen

Work with us and you'll enjoy:

• $17/h
• Weekends off 
• 100% paid training
• Benefits including medical, dental, life, and vision insurance
• Employee Assistance Program (EAP)
• 401k retirement plan with company match
• Employee discounts
• Referral bonuses 

About Foundever™

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.   

Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter.

EEO

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.