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Customer Service Agent

Req ID#:  143487
Location: 

Larnaca, CY

Category:  Customer Service
Custom Field 4:  Kallidus
Required Language
Greek

Employment Type
Full time

Contract Type
Permanent

Description

DEAL CANDIDATE:

- Fluent proficiency & comprehension in Greek & have a good understanding of English.

- Experience in customer service-oriented industry.

- Experience with Microsoft Office products and various call center support tools.

JOB RESPONSIBILITIES:

- Responding to inventory management inquiries.

- Contacting lodging partners to resolve issues (questions, changes etc.)

- Proactively call lodging partners to resolve any anticipated future issues.

- Contacting guest based on requests received for lodging partners.

- Providing supplier self-service support and maintenance.

- Maintaining strong vendor relations with a positive attitude and outgoing nature.

- Adhering to defined procedures, standards and performance expectations.

IN EXCHANGE, WE WILL OFFER:

- Professional development through training programs -> modern technologies and customer management.

- Exposure to a multicultural and multilingual environment.

- Coaching opportunities.

- Real possibilities of career development.

- Attractive salary package and medical benefits

- A modern, dynamic and friendly working environment.

Foundever Cyprus is an equal opportunities employer.




Job Segment: Call Center, Customer Service

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