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German Advisor for Action Cameras - Lisbon, Portugal

German Advisor for Action Cameras - Lisbon, Portugal

Req ID#:  56389

Lisboa, Portugal, PT

Job Description: 

Come and work with us.

 

How about to work in a support team focused on the sporting and adventurous public?
Are you German native or fluent with strong English communication skills? 
Looking to make your career in a multicultural environment in sunny and happy Lisbon
So we have the perfect opportunity for you!

 

Your future project: join our German Customer Support team.

 

Our client produces action cameras, often used in extreme-action videography and part of the connected sports movement, considered one of the “Top 10 Best Brand Channels on Youtube”.

 

As a customer service specialist in this project, your daily responsibilities will include:

  • Providing technical support for a renowned technology company, notorious for their action cameras, drones, apps and video editing software
  • Offering solutions for customers demands by identifying and troubleshooting with the available resources
  • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
  • Meet and exceed our service quality goals, compliance regulations and productivity targets
  • Create amazing experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback

 

To succeed in the role, you will need to have:

  • Native or proficient level of German (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to sunny Lisbon, Portugal

 

Benefits.

 

  • Signing bonus
  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture

 

Go further with Foundever™

 

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

 

Apply today! 

 

 



Job Segment: Technical Support, Technology, Customer Service

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