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German Customer Advisor for Air Conditioning World Leader Company - Lisbon, Portugal

Req ID#:  374076

Lisboa, Portugal, PT

Job Description: 

Come and work with us.


Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider?
Are you German native or fluent with strong English communication skills? 
Looking to make your career in a multicultural environment in sunny and happy Lisbon
So we have the perfect opportunity for you!


Your future project: join our German Customer Support team.


Our client provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs


As a customer service specialist in this project, your daily responsibilities will include:

  • Provide exceptional customer service;
  • Assist the customers with any inquiries related to our products and services;
  • Answer customer calls and emails, and resolve their issues in a timely and professional manner;
  • Solve with precision and efficiency emerging issues that customers may face
  • Find solutions and optimize the customer´s technical knowledge
  • Meet and exceed our service quality goals, compliance regulations and productivity targets
  • Create an amazing experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback


To succeed in the role, you will need to have:

  • Native or proficient level of German (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to sunny Lisbon, Portugal




  • Signing bonus
  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture


Go further with Foundever™


We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 


Apply today! 


Job Segment: Customer Service

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