Apply now »

Bilingual Customer Service Agent, Tlanepantla de Baz, Mexico

Bilingual Customer Service Agent, Tlanepantla de Baz, Mexico

Req ID#:  375894

Mexico City, Mexico, MX

Job Description: 

About Us

Connect your CX to a world of experience

With 150,000 people working across the globe, Foundever® securely connects brands with their customers 9 million times daily in +60 languages. Our global footprint makes us one of the few true global players in the industry. Our global headquarters is located in Luxembourg.

Hybrid delivery unlocked by technology, unrestricted by geography

Through our CX Everywhere delivery model, we’re ready to scale and adapt with access to the best CX talent. Connect your brand to a flexible delivery model built for the future of work.

Job Summary

Job Summary

Join our team and work for top global companies!

We are looking for a dedicated Customer Service Representative to join our team located in our Centrum Site.

Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions with the given tools via the phone, email, or chat. To make sure that objectives set by the client are met successfully.

Site Address: Calle Gustavo Baz Prada Numero 2160, Edificio 4 Piso 1, Col. La Loma, Tlanepantla Baz, Estado de Mexico.

Primary Job Responsibilities

  • Fluent in verbal and written English, High Proficiency level, CEFR B2+ (must)
  • Able to work in our Centrum Site (must)
  • High School Diploma (must)
  • Soft Sales Skills (desired)
  • Customer Service experience is a plus.
  • Basic Mathematical Skills
  • Listening skills
  • Negotiation skills.
  • Customer service oriented.
  • Adaptability.
  • Teamwork.
  • Stress tolerance.
  • Good data entry.

Education

High school diploma or equivalent

Experience Target

    Specialized Certifications


      Job Segment: Data Entry, Administrative, Customer Service

      Apply now »