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Customer Service Advisor

Req ID#:  195318

Motherwell, Scotland, Agent Opening, GB

Job Description: 


Our buzzing and modern Call Centre opened in 2018, since then we have continued to grow from strength to strength. Working with some of the most recognisable leading brands in the UK. We are proud of the team we have and the inclusive culture they help us create. As we grow so do our people and we pride ourselves on what we can offer.


We are looking for Customer Service Advisors to join our Newcastle team!

Your working life is how you spend a large proportion of your time. Why not spend it realising your potential as a Customer Service Representative? At Foundever we focus on you and with your drive, we look to create your best moments.

Are you a customer service advisor looking to expand your skills and maximise your potential earnings? Then, look no further!


What we offer our Customer Service Advisors;

  • On target monthly commission (subject to Campaign)
  • Annual incentive scheme with outstanding prizes for top performers
  • Weekly and monthly incentives where you can win vouchers, prizes and more
  • Unbeatable and discounted services
  • Wellness Programmes
  • Free on-site parking
  • Onsite Starbucks
  • Company events
  • Casual Dress Code
  • Subsidised Taxi service
  • Work from Home options


  • Customer Service Advisors
  • Permanent and Temporary contracts
  • Full Time, 37.5 hours per week.
  • Flexible shift patterns within our opening hours: Monday to Friday 8am to 9pm and Saturday to Sunday – 8am to 6pm
  • Competitive salaries 
  • Location - Motherwell, ML1 4WR, Maxim Park is easily accessible by the M8, Junction 6 / Junction 7 and Free Parking on Site.
  • Work from home and in office positions.

Who are we looking for?

  • Brilliant all-round communicators who are great with people
  • Customer service advisors who will thrive in a fast-paced, target-driven environment
  • Sharp listening skills are really important
  • Ability to learn and remember key information about products and services
  • Transferable skills obtained within Retail, Hospitality and other customer service leading sectors.



We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.

  • MAXIMIZE YOUR EXPERIENCE. We value open, honest and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people's innovative ideas, experiences and feedback to shape and drive the future of Foundever Group.

Take a look at some of our Customer Service Advisor's who have shared their feedback;

"Super chill office and workspace. Highly recommend."

"great the people were amazing , the interview process was simple, training wasn’t difficult or rushed."

If you don’t have experience, don’t worry! We are very experienced at providing very specific training for our Customer Service Representatives. All we ask is that you have a passion for helping people and are able to talk on the phone. Computer literacy is also necessary and we do operate in a call centre environment and work 37.5 hours per week as a Customer Service Advisor

Data Notice

The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection processes of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by UK legislation and then destroyed.

Job Segment: Call Center, Customer Service

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