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Customer Service/Retention Advisors

Req ID#:  181408

Motherwell, Scotland, Agent Opening, GB

Customer Service/Retention Advisors

Operations

Foundever ®

We are looking for Customer Service Advisors to join our Motherwell, Scotland team!

Your working life is how you spend a large proportion of your time. Why not spend it realising your potential as a Customer Service Representative? At Foundever we focus on you and with your drive, we look to create your best moments.

Are you a customer service advisor looking to expand your skills and maximise your potential earnings? Then, look no further!

About Foundever Group®

 

Would you like to be a part of our Inbound Customer Service Advisor Team her at Foundever. We deal with many different queries and complaints and are looking for experience advisers to join our team.

As a global leader in end-to-end customer experience (CX) products and solutions, Foundever Group® partners  with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and  deliver a competitive edge across all customer touch points. 

 With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.

 

f you don’t have experience, don’t worry! We are very experienced at providing very specific training for our Customer Service Representatives. All we ask is that you have a passion for helping people and are able to talk on the phone. Computer literacy is also necessary and we do operate in a call centre environment and work 37.5 hours per week as a Customer Service Advisor.

At Foundever, we believe that small moments can have a big impact on your work experiences, customers, teams, and friends. As a customer service representative you can create positive moments for each other, you can make a difference and improve your experience.

Whether you are here for months or years, we want you to remember the good feelings and benefits you gained from your experience in the role of Customer Service Advisor. We hope you look back and feel that Foundever was a highlight in your career.

If you are interested in becoming a customer service advisor and you are attracted to pushing yourself to a great earning potential, then please, apply now and our Recruitment Team will be more than happy to speak with you.

Maxim Park

Since opening in Maxim in 2018, we have continued to grow from strength to strength. Working with some of the most recognisable leading brands in the UK. We are proud of the team we have and the culture they help us create. As we grow so do our people and we provide ourselves on being able to offer:

  • Customer Service Advisor Roles
  • Permanent/Temporary contracts of 37.5 hours per week
  • Casual dress
  • Free or subsidised travel
  • Free on-site parking
  • Wellness programme
  • Employee benefits like discounts off gym memberships, 50% off local cinemas and more
  • Flexible opening hours – between 0800-1800 Monday to Friday (weekend availability)
  • In office position/ Hybrid roles

Data Notice

 

The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection processes of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by UK legislation and then destroyed.



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