About Us

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. 

Our Core Values are:

• Creativity: Make it simple, lead the change.
• Commitment: Aim for better, impact for the good.
• Connection: Share experiences, grow together.

Job Offers

• Customer Service (B2 English level required)
• Customer Support (B2 English level required)
• Sales Representatives (B2 English level required)
• Language Academy (B1+ English level required)
• Portuguese Representatives (B1 English & B2 Portuguese level required)

Requirements

• B2 English level
• High school diploma
• At least 18 years old
• 10 MB internet speed 
• Schedule flexibility
• Strong computer skills

Curious about Foundever™?

• Application Process

Can I visit Foundever™ in person to apply?

Yes, apply from Monday to Friday, 8:00 a.m. to 4:00 p.m. Find us at our Recruitment Center, Boulevard de Los Héroes (next to Boston ice shop).

How long does it take to be contacted after I fill out my application form?

Once you’ve submitted your application form, our Recruitment Team will call you within 24 hours on business days.

• Positions

Are there positions in Spanish?

All of our accounts are in full English, and there are some that are bilingual (English and Spanish). To apply to all of our positions you are required to have at least a B2 English proficiency level.

Do you have opportunities to work from home or flexible schedules?

Yes, we have different schedule options (including part-time, weekends off, night shifts, and more). We also offer the opportunity to work from home or on-site.

How do I obtain more information about the available positions?

Everything you need to know about salaries, schedules, bonuses, transportation, benefits, and any other details will be explained to you by our Recruitment Team once you’ve applied.  

• Language Academy at Foundever™ 

What is Language Academy at Foundever™?

Language Academy at Foundever™ is a non-profit program that offers FREE training courses for you to improve your English skills and get the opportunity to meet the requirements to be part of our team. Classes go from Monday to Friday, from 7 a.m. to 4 p.m. for three weeks, in both online and on-site modalities. Once you finish the program, you’ll receive a $300 graduation bonus.

How do I apply to be part of the Language Academy at Foundever™ ?

To apply you need to have at least a B1+ English level, a high school diploma, and be 18 years old. Be part of our program by filling out the application form. New classes start every week.