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Sales Assistant with English

Req ID#:  373687

Sofia, Bulgaria, BG

Job Description: 

About Us

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.  





  • Utilize a consistent contact attempt process via phone, email and chat to follow-up, nurture and
  • qualify leads generated by marketing campaigns.
  • Prospect, educate and qualify leads to create sales-ready opportunities.
  • Keep abreast of the industry and technologies to ensure you are a trusted resource to prospects
  • and customers.
  • Follow the established pre-sales process and consistently use software to document prospect
  • interaction, ensuring efficient lead management.
  • Develop and maintain daily plans to maximize phone time, including pre-call planning, adhering
  • to metrics and customizing scripts to market segments and prospect type.


  • Has excellent command of spoken and written English language - C1;
  • Has experience with outbound Lead qualification;
  • Familiarity with cloud-based software services a plus;
  • Strong ability to learn new technology and ramp-up quickly;
  • Can adapt quickly to changes in products, process and technology;
  • Has proven track record of excellent attendance and time-keeping;
  • Has good computer literacy.

We offer:


  • Competitive remuneration scheme;
  • Social package including: additional healthcare insurance, gift vouchers, sport card discounts;
  • To participate in company initiatives – charity activities, team buildings, sports events, internal competitions;
  • Opportunities for a long-term professional career;
  • Entitlement to company internal training and development accordingly global standards;
  • Work at home opportunity.

The recruitment process is entirely REMOTE.

We are looking forward to receiving your application!

By applying for our vacancies, it is considered that you give your explicit consent for your personal data to be processed, used, and kept for the purposes of the recruitment at Foundever™.

Watch this video to get a sneak peak of the job in action

Job Segment: Pre-Sales, Cloud, Sales Support, Sales, Technology

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