Are you a customer service star?

Are you a customer service star interested in saving customers and increasing your earnings potential? We offer a base pay rate of £11.44 per hour plus bonuses based on the number of customers you retain. Our top retention agents earn £200+ monthly in bonuses alone! 

This role is open to candidates aged 18+ who have the unrestricted right to work in the UK. We unfortunately do not offer visa sponsorship.

Benefits

- Commission earnings of £200+

- Monthly pay of £1859, on top of earned commission.

- Great discounts on Virgin Media products and services

- Access to Perks at Work an exclusive employee pricing platform allowing you to save money on both the big and little purchases.

- Access to Wagestream an innovative financial benefit that lets you withdraw a % of your earned pay whenever you need it as well as discounts on big brands.

Hybrid Work Option: After demonstrating competency in the role, you will transition to a flexible hybrid schedule and will be provided equipment needed to work remotely. 

About the role

As a Customer Service Retentions Advisor you will:

- Retain customers by tailoring packages to meet their needs

- Guide customers through service selections based on lifestyle fit

- Build relationships and uncover customers' needs

- Customise packages to improve customer satisfaction

- Earn commission for every customer retained

No retention or sales experience? No worries! We provide comprehensive training to set you up for success. If you have experience in service industries and a passion for helping people, you have an ideal foundation. In this rewarding role you can realise your potential.

Foundever

Join Foundever, a Leading Global Customer Experience Company

Foundever works in over 60 countries, securely connecting brands with millions of customers. With over 100 clients across retail, healthcare, hospitality and other sectors rely on us to represent their brands and increase loyalty through great customer experiences.

We lead with creativity, commitment and connection to guide our work environment and create meaningful connections.

You’ll join a diverse team of over 10,000 focused on your growth and rewarding your success through incentives. Our proven training will set you up to become a trusted brand representative.

Data Notice

The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection processes of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by UK legislation and then destroyed.