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Customer Service Professional - Italian Speaker

Req ID#:  367009

Warsaw, Poland, PL

Job Description: 


Foundever is comprised of industry-leading firms providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions.


We are looking candidates for the position of:


Customer Service Professional – Italian Speaker

Location: Warsaw, Mokotow


On this position you will be responsible for telephone and e-mail, administrative support to users of Equinix - global brand IT services (support customer requests such as modifying, cancelling or updating existing orders).


It is worth joining us:

  • Internal promotion opportunity
  • Friendly, multicultural work environment
  • Stable employment
  • Shift work, flexible schedule


We expect:

  • Native/fluent Italian
  • Ability to communicate in English (B2 level)
  • Interest in technical area is an asset
  • IT literacy (Windows, MS suite)
  • Excellent interpersonal skills, team work oriented
  • Basic customer experience


You get:

  • Labor contract (full time 40 h/week)
  • Working days: MON 6.30AM - FRI 10.30PM
  • Relocation bonus
  • Private healthcare, Christmas vouchers
  • Employee command program
  • Bonuses for the best performers

Application submission signifies the applicant's agreement to process the personal data contained in the application for the purposes necessary for the recruitment process in accordance with Foundever Global Corporation's privacy policy (available at


About Foundever

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. 

Job Segment: BPO, Consulting, Network, Administrative Assistant, Operations, Customer Service, Technology, Administrative

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