Join our team at Foundever! 

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!

Customer Service Specialist with Czech and Slovak

Fully remote work mode from Poland.

Your daily tasks:

- Providing the highest level of customer service (contact with clients via phone and e-mail); 
- Updating information regarding cases. 
- Meeting targets, following company policies and procedures, ensuring quality;  
- Performing daily tasks in an efficient and timely manner.

What do we expect from you?

- Language skills: Proficiency in Czech (C1/C2) and Slovak (C1/C2) and knowledge of English (B1-B2 level);  
- Experience: Great if you have experience in technology focused roles and in customer service in general;  
- Technology: Knowledge of MS Office and developed computer skills;   
- Personality: Motivated, enthusiastic, open to having clear conversations with customers, solution oriented.

Advantages will be:

- Independence AND ability to work with minimal supervision;  
- Tech savvy background, ability to solve problems, troubleshooting skills;  
- Attention to detail;

Working conditions:

- Contract of employment;
- Working from the comfort of your own home;
- Day shifts from Monday to Friday;
- Equipment for work provided by us.

We offer:

- Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.), 
- Private Medicover healthcare;
- Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 
- Professional development through training and cross-location cooperation at the international level. 

Terms and Conditions apply.

Don't hesitate and apply now!