Customer Service Specialist with French

Long Description

🚀 Join our team at Foundever! 🚀  

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!

🌟 Customer Service Specialist with French and English🌟  

Location: Warsaw (work from office)

✅ Providing the highest level of customer service;   

✅ Answering incoming calls and meeting targets set by the Client and management;  

✅ Following company policies and procedures, ensuring quality;   

✅ Performing daily tasks in an efficient and timely manner;   

✅ Achieving quality goals for calls and customer satisfaction. 

🌍 Language: Proficiency in French (C1) and English (C1);  

💼 Experience: customer service experience is a must, cool if you have experience in sales;   

💻 Technology: Knowledge of MS Office and developed computer skills;   

🌞 Personality: Motivated and enthusiast

📝 Ability to prioritize and plan;    

💪 Independence AND ability to work with minimal supervision;  

🔧 Ability to solve problems;  

🔍 Attention to detail;   

🏅 Sales skills;   

🤝 Soft skills. 

📜 Type of contract you choose yourself (freelance contract for students or employment contract);  

💰 Basic salary + bonuses;   

🏢 Work form our modern office in Warsaw on Taśmowa 7.

💸 Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);  

💊 We offer private Medicover healthcare;  

🏆 Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 

📈 Professional development through training and cross-location cooperation at the international level.