Customer Service Specialist with Italian

Job Summary

🚀 Join our team at Foundever! 🚀 

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team! 

🌟 Customer Service Specialist with Italian (C1) and English (B2) 🌟 

Remotely

Your daily tasks:  

✅ Providing the highest level of customer service (E-mail/Phone);   

✅ Answering incoming calls and meeting targets set by the customer and management;  

✅ Following company policies and procedures, ensuring quality;   

✅ Performing daily tasks in an efficient and timely manner;   

✅ Achieving quality goals for calls and customer satisfaction

What do we expect from you?

🌍 Language: Proficiency in Italian (C1) and English (B2);  

💼 Experience: Cool if you have experience in sales;   

💻 Technology: Knowledge of MS Office and developed computer skills;   

🌞 Personality: Motivated and enthusiastic. 

Advantages will be:

📝 Ability to prioritize and plan;    

💪 Independence AND ability to work with minimal supervision;  

🔧 Ability to solve problems;  

🔍 Attention to detail;   

Working Conditions

📜 Type of contract you choose yourself (freelance contract for students or employment contract);   

⌚ Flexible working hours: 8:00 am - 6:00 pm, Monday - Friday (8 hours a day);  

🏡 Remote work. 

What else should You know ?

💸 Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);  

💊 We offer private Medicover insurance;  

🏆 Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 

📈 Professional development through training and cross-location cooperation at the international level.