About Us

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.

Job Summary

We are seeking a dynamic and experienced English Talent Acquisition Specialist to join our team. As a Talent Acquisition Specialist - Non Agents hiring, you will play a crucial role in sourcing, attracting, and hiring top English-speaking talent for our BPO company. Your primary focus will be on identifying qualified candidates through various channels, evaluating their skills and suitability for our organization, and managing the recruitment process from start to finish.

Primary Job Responsibilities

• Collaborate with hiring managers to understand their staffing needs and develop effective recruitment strategies.
• Source candidates through online channels, job boards, social media, referrals, networking, and other creative methods.
• Screen resumes and conduct initial interviews to assess candidate qualifications, experience, and cultural fit.
• Coordinate and schedule interviews with hiring managers and candidates.
• Conduct reference checks and background verification for selected candidates.
• Manage the offer process, negotiate salary packages, and facilitate the onboarding of new hires.
• Build and maintain a strong talent pipeline for current and future hiring needs.
• Stay updated on industry trends and best practices in talent acquisition and recruitment.
• Collaborate with the HR team to enhance the overall Hiring process and candidate experience.
• Track and report key hiring metrics to measure the effectiveness of TA efforts.