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Onsite Engineer L1

Onsite Engineer L1

Req ID#:  390055

IN

Job Description: 

Experience Target (in this job or a related function/field):

  • 4+ years
  • Technical expertise
  • Managing the sifts
  • Experience handling team
  • Excellent communication skills
  • Site support experience for IT support
  • In the absence of Site Lead take charge of team management and over all deliverables

 

Additionally

  • Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
  • Ability deploy, configure, and support operating systems on desktop and mobile
  • Responsible for PC’s, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc).
  • Maintain user PCs, including upgrades and configuration as needed.
  • Keep inventory of all equipment, software, and license users.
  • Install, configure, and upgrade PC software.
  • Strong communication skills (across all levels of the organization).
  • Administration and Maintenance of Dialer.
  • Tickets SLA
  • Managing checks for the dialer to keep it optimized
  • Managing the required maintenance schedules with the OEM to keep the UCI functioning at an optimal level


Job Segment: Engineer, Engineering

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