Come and work with us.

We are looking for a talented Human Resources Coordinator to join our HR team. 

As a Human Resources Coordinator, your daily responsibilities will include:

• Provide support to the BU for a broad range of HR responsibilities. 
• Support HR team in delivery of overall responsibilities, such as with HRIS administration and employment record-keeping/files maintenance, ensuring compliance, data integrity and information security. 
• Ensuring the compliance of mandatory procedures, such as Health & Safety, employees' schedules, annual vacation plan, Labor Contracts
• Ensuring compliance with Start and Exit processes - Social Security communications
• Conducting audits of HR programs and recommending possible actions to improve existing processes 
• Supports retention initiatives in the BU, such as retention Meetings with Agents 
• Supports management and all employees within the BU
• Keep tracker all causes of employee absenteeism and attrition 
• Participate and promote company's engagement activities/ initiatives
• Coordinate a team of Human Resources Generalists

To succeed in the role, you will need to have:

• Advanced level of English (at least C1) both verbal and written
• Excellent interpersonal/customer service skills
• Ability to work independently and with a cross functional team
• Excellent verbal and written communication skills  
• Excellent organization skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office
• Ability to be flexible, adaptable to change and thrive in a team environment  
• Extensive knowledge of all human resources functions, including employee relations, compensation, HRIS, benefits, employment laws, and compliance issues, as applied in Portugal (MANDATORY).
• Demonstrated critical thinking, problem-solving and employee relation abilities 
• Ability to maintain high level of professionalism and confidentiality
• Experience in managing teams
• Availability to work from the Porto office/ Hybrid Model

Education and experience

• Preferable college degree or related work experience
• 3 years’ experience in human resources, customer service, or related field preferred
• Customer Support Industry experience will be a plus

Benefits.

• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Go further with Foundever™

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

Apply today!