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Business Development Representative

Business Development Representative

Req ID#:  392722

NI, Sitel Nica

Job Description: 

We are seeking a Business Development Representative to bridge our Marketing and Business Development Sales teams, driving brand awareness, generating quality leads, and contributing to our long-term business growth. In this role, you will identify new business opportunities, initiating and nurturing relationships with potential customers as a representative of Foundever in the US market.

Success in this position requires experience in generating leads from marketing campaigns and targeted cold outreach. Strong call center expertise, including outbound/inbound call handling, back-office experience, and a track record of customer service excellence, is essential. Your communication skills will be key to building and maintaining relationships with decision-makers, guiding them from first contact through to meeting scheduling.

If you’re motivated, results-oriented, and thrive in a collaborative environment, we’d love to meet you.

 

RESPONSIBILITIES:

  • Basic understanding of the BPO industry
  • Proactively seek new business opportunities through personalized phone, email, and LinkedIn outreach
  • Collaborate across departments, ensuring strategic communication and alignment with other teams (Marketing, Business Development Executives, Account Management)
  • Contribute to sales pipeline by scheduling meetings or calls between prospective clients and Foundever Business Development Executives
  • Present Foundever’s value proposition to potential clients by utilizing email templates provided by marketing
  • Identify client needs and recommend suitable marketing assets and marketing materials that match those needs
  • Diligently follow up on Marketing Campaigns, prioritizing effective and timely outreach
  • Report to the Business Development Manager on task completion and meeting activity results on a weekly, monthly, or quarterly basis
  • Stay update to date on new products, services and industry trends
  • Utilize various CRMs and marketing tools to manage, track, and identify lead opportunities

 

 

 

EDUCATION & EXPERIENCE:

  • Bachelor's degree / Business acumen / Bachelor's degree in business administration, accounting, Marketing, Business Administration, finance, or similar is a plus

 

 

SKILLS REQUIRED:

  • Proven work experience in a sales program, inside sales or Business Development roles
  • Hands-on experience managing touchpoints through phone calls/emails including Customer Service/Sales roles
  • Track record of meeting and exceeding internal goals and KPIs
  • Experience with CRM software (e.g. Salesforce)
  • Familiarity with MS Excel (analyzing spreadsheets and charts)
  • Excellent written, and verbal communication and negotiation skills

 

Closing Date is on Friday, November 22nd, 2024



Job Segment: Business Development, Call Center Representative, CRM, BPO, Sales, Customer Service, Operations, Technology

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